SHERATON BUENOS AIRES HOTEL & CONVENTION CENTER, Buenos Aires – A Smart Stay in the City
About the Hotel
Rooms with Views
Sheraton Buenos Aires Hotel & Convention Center offers 739 rooms and suites spread over 24 floors. Rooms include soundproof windows, wooden décor, and marble bathrooms. Select suites provide Club Lounge access. The San Martin Suite features a living room, full-size kitchen, walk-in closets, and panoramic city views. All rooms have 24-hour room service, premium bedding, laptop-compatible safes, and workspaces.
Dining Options
Buono Italian Kitchen serves Mediterranean cuisine with floor-to-ceiling city views, offering breakfast, Bellissimo Brunch, and à la carte lunches and dinners. Doce25 Lobby Bar provides coffee, tea, and light bites. The Terrace Bar (open in summer) offers salads, sandwiches, and cocktails. The Club Lounge serves complimentary breakfast and evening hors d'oeuvres for club-level guests.
Leisure & Fitness
Sheraton Fitness includes resistance bands, free weights, and treads facing the outdoor pool and sun deck. The hotel has two swimming pools, two tennis courts, and the largest spa in Buenos Aires. Guests can unwind with in-room dining or explore the shopping arcade with a jewelry store, beauty parlor, and art gallery.
Prime Retiro Location
The hotel is in Retiro, near Basilica del Santísimo Sacramento. It's a short walk to Torre Monumental (0.5 km) and Estación Retiro for connections to Recoleta Cemetery (2 km) and Teatro Colón. Puerto Madero's riverside area, with Las Nereidas sculpture, is nearby. Corporate offices like American Express and Mitsubishi are within reach.
Services & Accessibility
The hotel offers a 24-hour reception, concierge, and business center with Wi-Fi. Event spaces include the 13,740-sq-ft Libertador Ballroom and 21 breakout rooms. Accessible features include roll-in showers, lowered outlets, and wheelchair-height toilets. Pets under 18 kg are allowed for a $50 fee. Parking costs $30 daily.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Paid Wi-Fi
- On-site car park
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Spa & wellness centre
- Sauna
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Bathroom telephone
Media
- AM/FM alarm clock
Location
Guest Ratings & Reviews
I had a mixed experience at this hotel. The rooms were spacious, which was great for us as we had a young child with us, but unfortunately, they felt too small. The service was a bit hit and miss, with an introduction to Almacen tango being a highlight, but some staff interactions fell short. The location was a blend of convenience between Recoleta District and Puerto Madero, but safety concerns marred it due to its proximity to a risky neighborhood. Dining options were varied and impressive in the Club Lounge, but overall not up to par for a 5-star hotel.
The hotel offers average rooms that are clean, quiet, and comfortable, providing a restful sleep. The service was pleasant, but there were some unsmiling and unhelpful staff members. The location, though convenient for the cruise terminal, has safety concerns due to the nearby dangerous neighborhood. The dining experience was great with a variety of food offerings. The facilities were satisfactory overall.
I was led to believe I was in a top hotel but turned out to be in a really outdated place stuck in the 80s. The room, though big and comfortable, had extremely dated furniture that seemed straight out of a high school in the 40s. Despite its age, it was cozy enough for us.
My stay at the hotel had its ups and downs. The room was a bit of a letdown with mould on the walls, ripped wallpaper, and a long walk from the elevators. On the bright side, the room had a sofa and dining table. The service was generally nice, but I experienced long lines at check-in and check-out. The hotel staff was helpful in providing excursion and shopping tips. The location was a mixed bag, with a great central position between Recoleta District and Puerto Madero, but near a dangerous area known as Villa 31. Dining was mediocre with limited options, and the facilities were average.
The hotel offers a comfortable stay with spacious and clean rooms, despite some issues with the shower. The location is convenient but could benefit from some updates. The service is polite and helpful, with some improvements needed. The dining experience is pleasant with room for enhancement.
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